We Know DMS
As organizations continue to embrace a dispersed and remote workforce, the need to store documents in an easy-to-use cloud repository for team members to access and collaborate with has become increasingly critical and a basic technology requirement.
Document Management is critical to all organizations, not just from a content store, search, find, and collaborate perspective, but increasingly for proper governance and business-wide security management. Our team of seasoned specialists brings exceptional technical knowledge and an enterprise-wide perspective to every project, resulting in smart, versatile solutions that mitigate risk and maximize productivity.
Document Management Services
Through Document Management and Document Management System (DMS) selection, we simplify the management of your company’s information to improve efficiency, create better control and reduce costs. We help you manage the lifecycle of information from creation to archival and disposal, all within the confines of a cloud-based DMS.
NetDocuments Implementations
No two implementations, data migrations or user training projects are the same. Our Element team, with over 200 successful migrations and 60+ years of hands-on legal tech experience, has seen and done it all. As a NetDocuments Diamond Partner, we have earned the expertise to migrate any size law firm or corporate legal department to the NetDocuments cloud platform. Our team advises you across the spectrum of NetDocuments DMS needs including selection, design, migration of data, and user training.
Workflow / Automation
Workflow tools are a key component of an Enterprise Content Management (ECM) system, often used to streamline well-defined processes. Element specializes in automating processes that are document or record-centric, transforming complex manual systems into simplified automated workflows.
Education & Training
We ensure the solutions we provide fit your company’s needs. Through education and training, we help pave the way toward successful project implementation. We deliver training services that match our skills to your individual needs.
Your DMS Team
The 21-person Element DMS team is truly world-class based on results and client satisfaction scores consistently in the high 90s. This team has implemented large enterprise customers of multi-thousand users to small law firms including hundreds of law firms and other organizations, since 1994.
DMS Team Leader
Chris Dunsford, Document Solutions Manager
Chris has over 20 years of experience as a technical professional working in both support and development roles within the legal, financial, and scientific industries. Chris has ample experience developing applications and deliverables including extensive documentation and code samples for multiple APIs. He is well-versed in assisting customers with the planning, development, and deployment of custom applications into their environment.
Chris specializes in project and team management, Microsoft Power Platform including Power Apps and Power Automate, application development, and Microsoft Office Document Management technologies.
Element’s DMS Project Team
Support Engineers
Clients’ first point of contact for all technical inquiries and incident management regarding DMS products and their integration into external environments. Element support engineers have an understanding of a variety of environments and products which enable the resolution of complex technical issues while providing alternative support options.
Trainers
Trainers provide remote and onsite technical training to new and existing clients and are instrumental to the day-to-day usage of the DMS. Element trainers also help design, create, and maintain its eLearning modules and documentation library on the Learning Management System.
Application Engineers
A collaborative part of the Element DMS team responsible for DMS configuration, engineering methodologies, and best practices. They support a variety of document management platforms, including NetDocuments, Worldox, Open Text eDOCS, and other applications. Application Engineers provide 1st and 2nd level support on production system problems as needed to diagnose document management-related issues and perform root cause analysis for clients.
Application Architects
Collaborate with project managers and application engineers to create, administer, and optimize the document management system. They maintain the highest level of expertise in configuring the design, build, and migration of a document management project.
Project Managers
Oversee the design and deployment of document management solutions for current and future clients, and are the central point person regarding anything related to the DMS project, from design to data migration, implementation, and go-live. Communication with clients and internal team members is crucial to the success of a project. ‘PMs’ provide status reports to ensure the overall quality and delivery of each DMS project.
Technology Partners ready for your needs
We take immense pride in our technology vendor and business partner relationships as they help us deliver on our DMS promise. Supporting our clients is a group effort. We collaborate with best-of-breed providers to deliver the highest level of DMS technology expertise, ranging from the right cloud collaborating with household IT brands and are able to support them … flawlessly.
