We Know IT
We have been providing advanced IT Services for clients across a wide spectrum of organizations for the past 35 years. We are experts in high-compliance industries where technology is driving rapid dramatic change and security/governance are indispensable.
We approach your technology needs led by the experience of our people, the innovation of our technology, the strengths of our accomplished technology partners, and the reliability of our processes.
This is how we work
Meet and Assess
We quickly determine your technology baseline by identifying your key technology challenges and IT pain points. A thorough IT/network infrastructure assessment helps guide our future recommendations.
Plan and Recommend
The fun begins with designing an IT services plan tailored to not only your organization's needs but also your specific industry requirements. We deliver on current technology needs and set you up for future success.
Execute and Deliver
Each Element client works with a Client Service Team assembled to deliver the quick service and personal touch only we can provide. Your team includes project engineers, field engineers, service desk engineers, and client success managers, all collaborating to deliver a first-rate IT Services experience.
Secure, Govern, and Protect
Security is in our DNA, and we incorporate its many facets in everything we do. Our clients ‘inherit’ world-class cybersecurity knowledge, training, and protection; cloud technology that defines industry security for your organization and your clients, and proven governance best practices.
How our IT Services Team Partners to serve your needs.
Rebuild your IT infrastructure, upgrade to new technologies to run your business, introduce new, ‘remote proof’ cloud services, or refresh application training to support your users.
Implement a business continuity and disaster recovery strategy based on vetted cloud technologies that will get you back to ‘business as usual’ and minimize downtime.
Revisit and update your cybersecurity strategy. We leverage our security-first pedigree and exceptional cybersecurity expertise to keep you and your staff secure and running.
Find new technology solutions to existing challenges or to future-proof your business. We will guide you through software evaluation and selection, with a software-as-a-service, cloud-first focus; help you migrate data, implement new systems, and get your users up and running (and running) on the new software tools.
Update your remote and hybrid work policies and procedures driven by ‘remote-friendly’ cloud technology. There is nothing as dependable or secure as the cloud and we have been vetting, using, and implementing cloud technology for the past 15 years. Our clients’ greatest cloud adoption came during the Pandemic and now the floodgates are open for a cloud-first IT strategy.
Hire a CIO to right the ship and run the ship. Our ElementCare service is the CIO you do not have and includes holistic management, monitoring, and proactive maintenance of desktops, cloud services, and network devices by our certified IT professionals.
Rely on IT experts to help solve difficult issues, troubleshoot, and keep systems running. We provide a best-in-class client experience led by our Client Service Teams. This team of people is dedicated to your success and responds to all down-related issues within 1-2 hours.
Technology Partners ready for your needs
We take immense pride in our technology vendor and business partner relationships as they help us deliver on our IT client promise. Supporting our clients’ technology and IT needs is a group effort so by collaborating with household IT brands like …we are able to support them …flawlessly.
